• Sit quietly for a moment after you calm your thoughts.

• Read the dictionary definitions in the chapter for sell and inspire, write them down, and remember them after you fully consider them.

• List some of your regular activities, which you now realise, are selling. How could all involved benefit when you learn to sell better?

• List the sales activities necessary from your previously recorded freedom charter.

• Record how important it is for all that you do a great selling job.

• Record why the choice is not whether you sell, but whether you do it well and dovetail every time you negotiate a sale!